Knowledge Sharing

Connect better with your customers using the d!nk Account Hub

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In the new d!nk sales app – d!nk Connect – we introduce the playgarden of sales, called the d!nk Account Hub.

The d!nk Account Hubis where the salesperson meets the customer, beyond the meeting room.

Remember sending a follow up email with ‘more information’, without having any clue if that commercial information is read and if so, when is the best time to call back?

The d!nk Account Hub is a whole new way of connecting with your customer.  Say goodbye to email ping pong. Instead, invite your customer during the meeting to an Account Hub shared between you and the customer. The Hub contains relevant follow-up documentation – the simulation you created together during the meeting, detailed datasheets on those products of interest, relevant reference cases. Save your customer the hassle to dig for those email attachments.

The d!nk Account Hub gives you insights how and when the information is being used. You now know when it’s the right time to call back.

Connect better with your customer beyond the sales meeting: The d!nk Account Hub

So how does it work?

As a salesperson:

The salesperson simply shares the required content from the app and the d!nk Account Hub is created in matter of seconds. When a document is opened or shared from the d!nk Account Hub, the salesperson captures that information in the customer’s activity screen. Enables them to connect better with the customer.

Dink microsites connecting the customers

As a customer:

The customer or prospect receives an invite mail and can access the shared documents from any device. By creating one place where all content is being shared from the sales person to the customer, you’re sure to always have up to date and the most relevant information at hand.

d!nk Microsite connecting the customer

In short:
While engaging with prospects and customers during the sales meeting,  you set up an Account Hub containing jointly created sales information (benefit simulation, indicative offer, pricing lists…) and other relevant sales documentation. This is a more suitable way of sharing content between sales and the customer providing only the most important content needed. Without administrative slack and getting buried in emails.

The d!nk Account Hub is the meeting point between your sales and your customers – driving the sale and maintaining the account relationship.

Want to see more?
Request A free online demonstration.

About Kenny Wyckmans

Kenny is Marketing manager at d!NK. He joined the company in its early days. Passionate about marketing & digital communication, Kenny keeps the pulse on d!NK’s market. He is in daily contact with d!NK’s customers and prospects to understand their sales interactions and detect opportunities for d!NK to improve the sales effectiveness. An entrepreneur at heart, Kenny founded his webdesign agency in 2006 while still at school.

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